Inspiring Business Performance (IBP) provides comprehensive survey solutions to help your organisation obtain valuable, quality feedback and intelligence from individuals or groups located anywhere in the world.
How well do you know your employees? How well do you know your customers? IBP’s leading survey tool can be tailored to your organisation’s specifications and objectives. It will give your business and its decision makers the understanding needed to identify direction, action and opportunities.
Measure Employee Satisfaction and Engagement
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Assess the culture and climate of your organisation or business unit, determine employee engagement levels.
- Acting on the results of an employee survey can lead to improved productivity and a more motivated workforce, focused with clarity on objectives, operating with cohesion and purpose.
Gauge Customer Satisfaction (internal or external)
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Assess the quality of service delivered by employees, business units and departments.
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Highlight potential improvements to your customer service and product development, and use intelligence and feedback to inform strategic planning and enhance profitability and growth.
Features
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In addition to being tailored to your own specifications and requirements, IBP’s survey tool can be used to undertake surveys of any nature, including: employee engagement, customer satisfaction, market research, supply chain or membership surveys
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It is flexible and allows questionnaires to be distributed in various formats including via the web and paper
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It has the capacity to manage both small and large-scale projects
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It can simultaneously reach people based in multiple locations nationally or internationally
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We brand it to your requirements
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There are options to use a variety of survey scales and accommodate any number and any type of questions
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Its design can reflect your reporting structure, demographics and other organisational characteristics - thereby ensuring the fullest possible range of reporting options for subsequent detailed examination
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Password controlled, it guarantees confidentiality of all respondents and reports can be restricted to certain individuals, roles and levels
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Reporting has visual impact, enabling easy understanding of performance and trends
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Full results, including PDF reports, are available online immediately after your survey closes
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Anonymity is assured
What our Clients Say
"IBP delivered a bespoke service to the Royal Garden Hotel to ensure that our team engagement survey was a great success and made a difference. The survey has been a strategic management tool to help with day to day and change management plans. IBP helped our managers interpret results and prioritise actions; conducting focus groups to discuss effective action planning - we were delighted with the results providing positive feedback and at the same time highlighting areas for development - it was a real success and the foundation for HR strategy for all areas of the business!"
Paula King, Human Resources Director, Royal Garden Hotel
"When McDonald’s opted to include IBP’s on-line survey as part of our ‘Investor in People’ re-assessment, we received a superb service from Ryan Cooper at IBP, in terms of customising the questionnaire to meet our needs, and keeping us up-to-date on completion rates."
Linda Winter, Training Consultant, McDonald’s
