Leadership Team
John Telfer, MD
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John Telfer has over 11 years Business Development experience, including 9 years as Managing Director of CQL before the merge with QSE to form IBP. "When the wind of change blows some build windmills others brick walls." - Anonymous |
Trish Fraser, Director of Special Projects
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Trish has over 15 years of business development experience at a senior level. She was a member of the region-wide consortium that set up Quality South East 10 years ago and became its Managing Director at inception. “To succeed in life, you need three things: a wishbone, a backbone and a funnybone.” - Reba McEntire Full Profile |
Hugh Armstrong, Head of Finance and Corporate Services
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Prior to his current role at IBP, Hugh had been CQL Group’s Finance Director and Company Secretary since the company started trading in 2001, having joined from one of the former London based Training & Enterprise Councils and Business Links. "It is unwise to be too sure of one's own wisdom. It is healthy to be reminded that the strongest might weaken and the wisest might err." - Mahatma Gandhi Full Profile |
Dr. Cliff Sparrowhawk, Head of Business Development
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Dr Cliff Sparrowhawk has worked with clients on numerous consultancy projects for many years, and was with CQL Group since its inception in 2001. "The ability to inspire and properly connect with others in your organisation is critical to innovation and becoming a higher performing workplace." – Dr. Cliff Sparrowhawk Full Profile |
Andra King, Head of Client Relationships
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Andra heads up the account manager team, with responsibility for building long term client relationships, making it as easy as possible for clients to take advantage of support that will help them meet their business goals. "If the only tool you have is a hammer, you tend to see every problem as a nail; always look on the bright side of life!" - Abraham Maslow, Monty Python Full Profile |
Julie Price, Head of Client Services
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Julie has extensive business management experience including nine years with QSE as a member of the senior management team. “We must have a theme, a goal, a purpose in our lives. If you don’t know where you’re aiming, you don’t have a goal. My goal is to live my life in such a way that when I die, someone can say, she cared.” - Mary Kay Ash Full Profile |









